Customer Engagement
ePDF is a digital communication tool that enables access to letters or sensitive documents via built-in customer ID&V - worldwide.
Encrypted emails and SMS messages contain unique, personalised URLs; supporting secure, digital retrieval of documents via landing page authentication – instantly, and at a fraction of the cost of postage.
Client-level personalisation, zero set-up fees, reporting and flexible branding options are all included as standard.
Secure Document Retrieval
Send encrypted e-mails and SMS messages containing personalised URLs to your customers; enabling secure, document retrieval or download.
- Documents are only accessible by the intended recipient, vital when information is confidential or personal in nature.
- Recipients visit a secure, unique landing page that only allows access once they have correctly answered your preferred 'identification and verification' questions – quickly, securely and cost-effectively.
- Communications can be viewed digitally on any device or downloaded and saved from our secure, document warehouse.
Automated divert to print options are available in the event of delivery failure or time expiry.
Benefits
- Cost – save at least 80% compared to physical mail and never pay any setup, alteration or reporting fees
- Security – send confidential/financial information knowing that it cannot be opened by the wrong person
- Speed – ePDF's are received instantly, improving response times
- Tracking – delivery time/date stamps record when the message was received, security passed/failed and when the letter is opened/read
- Environment – CO2e footprint is considerably lower than physical mail
- Resource – delivery times can be scheduled to help manage in-bound call volumes
Template design, alteration and hosting is free-of-charge and included as standard; as is access to our extensive reporting suite.
White-labelled or Themis branded strategies – the choice is yours.
We would be happy to prove these benefits to you via a non-committal, fully free of charge pilot.
Please get in touch for more information.
Please get in touch for more information.
